‘Y’all don’t care about your customers’ fumes Kroger shopper after standing in long lines – and it happens ‘every visit’ | 2775D7T | 2024-04-29 17:08:01
'Y'all don't care about your customers' fumes Kroger shopper after standing in long lines – and it happens 'every visit' | 2775D7T | 2024-04-29 17:08:01
SOCIAL media has offered an outlet for millions to be able to share their complaints about corporations.
One Kroger shopper recently went to X, formerly Twitter, to vent his concerns about the store.
User @keepsieupsies told the store he'd been waiting in lines every visit.
His tweet received a response from the company, though the user said he was "done."
THE TWEET
The user started his tweet by tagging the company.
"@kroger [I] love standing in long lines for self checkout every visit when there's about eight that aren't being used," he said.
But the lines at self-checkout were not his only concern.
He said that his location was using disruptive cleaning processes while he shopped.
The Tweet claimed he was "having to lift my cart over the huge chords [sic] for the industrial cleaners being used during open hours."
The lines and the cleaning disruption led him to a conclusion.
"Y'all don't [c]are about your customers," he said.
"Over you," he added simply. "Done."
<!-- End of Brightcove Player --> The company replied to the tweet.
"Thanks for bringing this to our attention," Kroger said. "This is not what we want for our customers."
The company's tweet then asked the former customer to send them a direct message with more information.
It's not clear whether the complaining shopper ever reached out.
CUSTOMER CRIES
Shoppers nationwide have shared dismay at long self-checkout lines.
</div> </div> Walmart has recently made a major checkout change that caused a stir.
It has begun limiting some self-checkout lanes to delivery drivers and shoppers who subscribe to Walmart+.
Walmart+ offers benefits to consumers — for a price.
Customers have said the policy creates backup.
Some Walmart shoppers have asked for a Target-style 10-items-or-fewer policy.
However, that change has also caused controversy.
One shopper called Target's policy "insane."
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